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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA... ...Maralyn Anstiss
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.... ...GEORGE SHEPHERD
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First Class Service.
Delivered on time.
Kept informed of order status.... ...John
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order delivered on time, good shopping... ...Mr D Ashill
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Fantastic service. Received when said and easy ordering system. Thanks... ...William Payne
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As described, good price, quick delivery, thank you
... ...BH
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.... ...Joan Walker
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though... ...alan collins
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more reviews... |
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