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The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you.... ...Maria Lewis
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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excellent service!! like the way you kept me continuously informed all the way ... ...ANDREW JONES
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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.... ...James Duckworth
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Helpful assistant, fast safe delivery, Many Thanks.... ...Mr Graham Farmer
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Great service, best price and all delivered really quickly. What more could you possibly ask for ... ...Michael Laird
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful.... ...WENSLEY CONTRACTS LTD
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Excellent service. Toilet was delivered next day, installed in under an hour.... ...Duncan Luce
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Very efficient service Good correspondence and fast delivery. Many thanks... ...Gill Burchell
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction... ...Norma Manning
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