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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.... ...Angela Hannah
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.... ...Vivek Joshi - Suprimo Products
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Easy to use website.
Order recieved on advised timescale.
Very good service.... ...John Tobin
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend.... ...Geraldine Smith
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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delivered as promised in good condition thanks... ...Mark Brown
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well.... ...Bob Cowell
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.... ...Dion Stuart
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Many thanks, smooth transaction from start to finish.... ...Ty Cato
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