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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item .... ...Philip Riley
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Very pleased with service... ...Michael Claydon
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No problems, which is as it should be.... ...Steve Cox
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Good communications during order process goods arrived at stated time overall good service.... ...Neil Keeler
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ... ...Wendy Brown - Mrs
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ... ...Sheen
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
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first class service thank you ... ...Brighton Hove
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Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou ... ...Chris Hughes
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