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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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A timely and eficient srvice - thank you...
...Hubert John Lynch
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again...
...KEREN JONES
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay....
...Robin BERGER - Berger Plumbing
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
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...John Groves
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Price was great but had to wait a very long time for delivery....
...Daloon Foods UK Ltd
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine....
...Joan Walker
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Prompt delivery and a good price. Quite rare to find spare parts with such ease...
...MRS C WISEMAN
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You...
...Steve MacDonald
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