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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Very good service thanks...
...J Marshall
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
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...Nigel Morley
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied....
...S OGUNGBOLA
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!...
...Mr. Kevin Gumbrell
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...
...ian mcalpine
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much...
...Zakiya Hanslot
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Mirror arrived on time and very securely wrapped. Good quality...
...Gillian Dunnet
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Order arrived in good time. Unbroken. ...
...John Alden
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more reviews... |
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