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Excellent customer service, keeping us informed about the delivery date for our order: thank you!...
...Maurice Whitehead
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...
...Trevor Charles
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler....
...Andrew Hemphill
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks....
...geoffrey mcknight
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Excellent service as always....
...mrs c cannon
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Very happy with the service thank you....
...Fred Stokes
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Organisation was great & Delivered quickly ...
...Martin Doidge
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more reviews... |
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