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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again....
...Stephen Hanmer
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Thanx for your help, good price, got what I asked for and accurate delivery date....
...Gloucestershire CCC
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Very good and prompt, using special delivery....
...Robert Millington
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service....
...Robert Granter
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Thanks again
Mr & Mrs Falconer ...
...Mrs Falconer
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again....
...Bernadette Scragg
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