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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you....
...Mr I Wilkinson
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards....
...Don Edwards
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First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin...
...Colin Gillmor
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you...
...Jonathan Phippen
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft...
...james wolstencroft - j wolstensroft
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you....
...Tracey Dineen
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Order received on time. Great customer service. Thanks again!...
...Stephen Hanmer
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...
...Paul OBoyle - Q3
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