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Excellent customer service all round and prompt delivery!...
...A Gill
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet...
...Julie Lloyd
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi...
...Mustafa Alkindi
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Easy to use website, speedy transaction, swift replies...
...Debbie - Mains electrical
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Ordered and delivered the next day. Very pleased....
...kbr
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received fine thanks, great service...
...A Porter
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Christine
I picked up my parts today, thank all the team for there help...
...Trevor Weavers
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help....
...Mr. Kee - Chak Ip
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