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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.... ...ken golding
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.... ...Bruce Armstrong
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Excellent and helpful staff,thankyou... ...JohnPeterson
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We have received the order thank you and all looks satisfactory.... ...Ray P Jones
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My Tub immediately resolved my problem and supplied the correct item very promptly.... ...Steve Rendi
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great service . thanks very much . trev .... ...tm building services
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All round 5 Star service, would recomend to anyone.... ...Anthony de Vine
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ... ...Grant S Campbell
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Fast,efficient service. Many thanks.... ...Steve Driscoll
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more reviews... |
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