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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Brilliant response...
...Abey Air conditioning ltd
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Received with thanks.
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...T.A.Foots Plumbing
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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Good service, order arrived within a few days....
...William Bennett
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Goods arrived safely 1 day earlier than originally advised.
Thank you
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...robert williamson
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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Excellent service from initial enquiry through to speedy delivery. Thank you....
...Darren Plowman-Read
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thanks for the easy transaction, pans fine...
...Jeff Axford
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more reviews... |
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