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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth....
...alan garforth carpets
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Have received part thankyou for you help and quick servic...
...Tom Cottingham
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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Very swift delivery.would use again for sure....
...mrs h hudson
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again....
...windridge Coatings
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Good service, kept me update with shipment delivery information. ...
...Beverley Spear - Hobart Manufacturing UK
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Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so......
...Ricardo Meakin
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
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...MR RAYMOND SEED
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
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...Kenneth Gilluley
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more reviews... |
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