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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Thank you for your assistance...
...Clifford Birmingham
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Excellent customer service all round and prompt delivery!...
...A Gill
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All ok. Delivery very slow though....
...Gary Quest
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Recieved promptly, as described. Many thanks....
...Mr Roland Bailey
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises...
...SUSAN HOWARD
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Excellent service and received my parts in record time. Thanks....
...Robert Shaw Bruce
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives....
...Sue North
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Order arrived quickly and was perfect for my purposes. Thanks. ...
...Nigel Bryant
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more reviews... |
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