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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way... ...Mark Fisher
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done .... ...Mr G. Hales-Phillips
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ... ...Keith Nolloth - Keith Nolloth Garden
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easy to order,and arrived on time ,no problems!... ...david hopkinson
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.... ...Angela Robertson
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delivered as promised in good condition thanks... ...Mark Brown
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Good service. Very quick delivery... ...david daley
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.... ...Roger Elliot - Dunsop Farm
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.... ...Ernest Scott Smith
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