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well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful.... ...Pamela Gill
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good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend... ...Ms Montague
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Service very good, but a timed delivery search would be an advantage.... ...Trevor LeeSmith
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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All good, especially the comms - many thanks and much obliged. Steve... ...Stephen L Wakefield
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Excellent! Very impressed. Very happy.... ...Robert Wakefield
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Excellent price and service . ... ...Warwick Currie
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Order was delivered on time and I was accurately kept informed.... ...Barrs Hill School
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Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends.... ...David Secker
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more reviews... |
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