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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Very helpful and prompt speedy delivery....
...Brett McLellan - Iona Properties
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Good service, clear communications & delivered on time....
...Stephen Roberts
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team...
...Steven Morrison
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again....
...g hawes
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Easy ordering system and speedy delivery
Thank you...
...Tracy Boulton
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...
...Mr Brian Green
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks...
...Tim Pearce
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Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.
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...John Bain
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All good, especially the comms - many thanks and much obliged. Steve...
...Stephen L Wakefield
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more reviews... |
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