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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
... ...Barry Perrott
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.... ...Dion Stuart
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.... ...Mr Mark Shaw
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Good service even when parts are hard to get , kept me informed thank you !... ...steve westley - westleyhire ltd
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Excellent service and del.
... ...WINT LEES - Mr
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Simple ordering, good service, quick delivery, right parts, will use in the future.... ...Jerzy Bryzek Versato Ltd
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.... ...Peter Mounty
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
... ...Tim Morgan
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Great service thanks... ...Daran Joshi
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Slower delivery than competitOrd but more attractive price... ...Paul McFadyen
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more reviews... |
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