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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Order recieved, good professional customer service, with thanks... ...SAMA Organisation Ltd
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!... ...Brian Radbone
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Very prompt service. The goods were exactly as I ordered... ...Ashorne Hill Management College
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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Processing of order very good , however still awaiting goods... ...Alun bassett Jones
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The service was very good 4star thanks. ... ...Darlington - BESC
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Excellent service, prompt delivery... ...John Carley
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
... ...Rosemary - Trythance Trust
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Very good service thanks... ...J Marshall
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more reviews... |
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