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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece....
...Phil
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
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...Henry P Robinson
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler....
...Andrew Hemphill
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience...
...Jeff Jones
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
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...Jim Gardiner
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My order was recieved in good order, quick delivery and very satisfied....
...century logistics ltd
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you....
...Bruce Mountain
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Best price on the net great communication .would use again....
...Paul glynn
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Many thanks for efficient service...
...Mrs P Stewart
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