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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.... ...R J Marsh
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Many thanks for a prompt delivery and responce to miss order... ...Nottinghamshire Fire
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you.... ...Anna Evans
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Very efficient service... ...Barry Hills
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Good fast efficient sevice will definitely use again... ...cameron smith
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again.... ...Cameron Campbell
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub... ...Geoffrey Field
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!... ...Dave
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Hi. I have recd my order. Thankyou... ...mike sewell
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