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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...
...Kyle Richards
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!...
...Heather Herbert
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for....
...Charles Young
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Very pleased with service...
...Michael Claydon
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you....
...John Carnall
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Fantastic communication - so quick - couldnt speak more highly of the service I received. The item took a while to arrive but was not going to mainland UK so probably explains it and I wasnt in a hurry for it anyway. Kept me informed every step of the way. Highly recommend and will you again if I have need to...
...Lesley OByrne
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Super fast delivery and great price very pleased got me out off a problem...
...mr m c wills
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...
...Paul Webster - Dr Tap Plumbing
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