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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!...
...RICHARD SEABY
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couldnt have been easier or better - well done....
...alan thompson
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again....
...wayne
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it....
...Paul
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thanks for fast delivery highly recommended ...
...29
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Very swift delivery.would use again for sure....
...mrs h hudson
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Very pleased with toilet seat.
No problems ordering it....
...Patricia
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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more reviews... |
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