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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Parts arrived quickly and well packaged, fitted in minutes great service. ...
...Smithfield Murray Ltd
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good...
...David Lindesay
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues....
...Brian Coupe
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...
...Brian RidleyJones
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Great Customer Service - Delivery within reasonable time....
...Maher Nuwwareh Nebo Medical Ltd.
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Excellent service with very helpful staff...
...Melvin Hubbard
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MANY THANKS FOR THE FAST DELIVERY. BUYING THJE FUSE SAVED ME HAVING TO BUY A NEW TUMBLE DRYER. THANK YOU....
...NICOLA VAUVERT
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This is a first class company, with good prices and very good feedback as to delivey dates, easy to contact directly, quality brands.
What more do you want ?
Thanks Girls (and blokes)
A very happy customer.....
...Bruce J Skittrell
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours....
...Andrew Clack
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