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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest... ...Christopher Guest
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods.... ...Jo Ash
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended.... ...Bob Scanlan
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.... ...Angela Robertson
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1st class service Thank you... ...Mr G Robinson
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Prompt delivery, kept informed of progress, fair price. Thank you.... ...Robert Phillips
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
... ...R.F.Alexander
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service.... ...Mr Gregor W. Jack
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Great Customer Service - Delivery within reasonable time.... ...Maher Nuwwareh Nebo Medical Ltd.
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more reviews... |
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