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Received order on time as promised. Excellent service...
...R Tanner
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good service, friendly staff ...
...edward newell
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Part was not left as asked and had to rebook the job as it didnt arrive in time!!...
...Oil Heating Specialist
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you....
...Wendy Bowell
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
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...AD Russell
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Special order delivered when promised great service thanks...
...Steve Reid
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Top-notch people very very helpful...
...Constantin - VIESSMANN engineer limited
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad....
...Altaf Patel
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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