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Good service with genuine part delivered on time and within a couple of days.... ...Stephen Caddy
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you... ...Craig Myers
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Item received exactly on time, many thanks for great service ... ...Ann Douglas
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Great price, great item replacement toilet cistern, great comms, recommended!... ...Alex Kells
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I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.... ...Martha Turner
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Item delivered as communicated, cheapest price i could find and good customer service.... ...Hardeep Panesar
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Picked the item up today. Just what I ordered. A fine delivery process.... ...George Fowle
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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Perfect service.... ...Richard Carn
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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