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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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Excellent service - many thanks...
...Ian Gruar Ltd
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...
...David Mundy
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much...
...steven - s j wells
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Order delivered on time with no problems.
Price very keen too....
...James Spy
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Excellent service and communications. Provided Peglars items which most other merchants do not stock....
...Martin Weselby
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Receieved OK - thanks for your patience and flexibility...
...Graeme Patrick
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Great!...
...RainerBaersdorf
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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