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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You...
...Steve MacDonald
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...
...David Standing
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Very pleased with the service and delivery. Everyone I dealt with was very helpful....
...Rob Gibson
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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very good all round service, Thank You very much...
...The Godolphin and Latymer School
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
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...Rose Gibson-Ford
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Just as expected. Thank you.
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...Nick dobson - FDT GB Ltd
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more reviews... |
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