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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
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...David Clark
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again....
...Claire Walton
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Good prices, delivery & order communications.
Difficult website especially when searching for products....
...James Gray
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good....
...Ann Kingdon
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent....
...Raymond Solley
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Excellent service, many thanks...
...Stuart Coleshill
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