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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury...
...M.B.Services
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods....
...Mrs Jane Shaw - Mr
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon...
...R Mackinnon
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first class service no complaints...
...martin jones
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars....
...Chung Hang Wong
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again ...
...Leeva Plumbing
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation....
...ian moore Northcourt Centre
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...
...Christine Missenden
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again....
...Graham Leonard
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