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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Easy to use and delivered quickly. Thank you....
...Paul Padden
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you....
...Peter J Sclater
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wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks...
...alan mcintyre
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Replacement kit is fine. Damaged kit returned to courier. Thanks....
...Mike Ware
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Very good service thank you...
...NIKOLAOS FOUDOULAKIS
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service....
...Peter Young
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another....
...Gavin Williams
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones....
...Ian Christopher Jones
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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more reviews... |
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