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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.... ...Ms S E Ellis
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ... ...Barry Hamilton
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.... ...Gary Mallinson
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Thank you,excellent service and communication :... ...Nick Forrester
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Good service, order received in time stated.... ...william arnold
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Product was delivered speedily and on time. Efficient service - thank you... ...Alan Marlow
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What can I say, I got what I ordered in good time. Many Thanks.... ...Mr Dean Woodward
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.... ...Kevin Hooley - Unicorn metals ltd
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.... ...Jack Riggs
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