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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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Right product delivered very quickly within a day of ordering. Excellent service thank you....
...Geoffrey Nickolds
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order is complete we will pick it from yours monday...
...MRS K K DHANDA
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much....
...David Paterson
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!...
...J J A VAN WEERELD
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Hi
the part arrived although the outer packaging did not have the full address, but it did have the post code on it. The delivery operative had to open the packaging to get the full address of the invoice inside.
Thanks...
...Richard Hilsden
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Really good service - quick and good product. Will use mytub again....
...Mrs Rita Livermore
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers....
...christopher burns
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more reviews... |
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