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Great service. Super fast delivery collection, helpful and professional. Plus could actually speak to someone unlike other large competitors...cough cough victorian plumbing....thank you....
...daniel lofthouse
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site....
...mr frank beazer
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My order was delivered promptly and correctly. I am delighted with the service!...
...Jenny
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...
...Peter Hooper
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Great service thankyou. The first time I have used mytub and I will be using again. ...
...malcolm davies
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Great service...Thank you....
...ANDREW M. MORTON
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems....
...Neil Purves
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