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Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found.... ...Nigel Acres
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A good service... ...John
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I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.... ...Malcolm Little
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The service from mytub was first class. Thank you. ... ...JOHN MCCARTHY
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Super experience... ...Ran Hergotch
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ... ...Mill Lane Veterinary Surgery
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I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
Thank you
Jon Tuplin... ...Jon Tuplin
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ... ...Kevin D Fuller
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN... ...Rob Poulton
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