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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ... ...Paul Russell
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.... ...Howard McKnight
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David... ...Biznet
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Goods received in good time, thanks.... ...Raymond Marshall
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Excellent comms and generally a first class purchase. Thankyou... ...Roger Auty
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.... ...Gary - Bygrave
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Very helpful customer service when I messed up on the transaction.... ...David Simpson
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