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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ... ...james crickmore
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On time, on budget and to specification, what more can I say. Perfect... ...Paul Curran
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer!... ...Shyam Valand
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We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.... ...M Connolly
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.... ...Martin Roskilly
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Good communication about progress of the order. Tank received on the expected day, thanks.... ...Andrew
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product.... ...David Williams
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Item arrived on time and correct. Very efficient and would use Mytub again.... ...Owen Catchpole
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.... ...Mrs. S. W. Hewitt
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more reviews... |
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