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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again....
...David Wills
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it....
...John Mellon
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Effortless ordering and delivery arrived before date promised - cant really ask for more....
...David Carter
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
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...Andy
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...
...alistair wilson
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...
...James Randell
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
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...BH East - Devon Props
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric...
...e.r.ringwood
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more reviews... |
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