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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine....
...John Thompson
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...
...Mrs
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more...
...Peter Carter
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Very fast delivery. Top Ware. Top ware. Gradly again....
...Manfred Ploesch
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath....
...Man Pan Wong
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Wonderfully efficient. Thank you....
...Mr Robin Hooper - Tar Hinton Farms Ltd
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Good price, long wait for goods. Updated often why the goods were delayed....
...David McColl
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
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...margaret jones
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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