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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.... ...Andew smith
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Ordered on Monday - delivered on Wednesday - brilliant service, especially at this time of year. We are very pleased with the toilet seat - many thanks. ... ...Mrs P Strange
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
... ...Gareth Stuttard
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control knobs arrived on time in good order.
Thanks... ...John Lawrence Millar
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks.... ...A.C.A.S. Engineering
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v.good,service
would use again... ...sarah gill
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Fast delivery and excellent communication . Thank you... ...nick plenty
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Fast, efficient service, and good communication. Communication is important. Thank you.... ...M Lalbeharry
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Very easy ordering, delivered as promised, emails helped me track the orde.... ...Mrs C E Rodgers
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more reviews... |
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