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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ... ...Jennifer Chan
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ... ...Alison Mitchell
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you.... ...Mr R Murdoch
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.... ...Tim Feltwell
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.... ...Mr I S Cameron
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Excellent service and product,thanks RM... ...RODDY MACINTOSH
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As described and as ordered with speedy delivered.... ...Donna Williams
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Great delivery thanks... ...Peter Horsfall
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S... ...Ian Smith
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