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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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excellent service throughout and a good price....
...T Hounsome
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I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service....
...Catherine Clark
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Thanks, bit slohw delivery, but good service, good prise. Thans again...
...Marios Boiler Service
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Very good service, prompt delivery....
...Caverhill Cottages
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Thanx for your help, good price, got what I asked for and accurate delivery date....
...Gloucestershire CCC
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Good communication. Appreciated....
...George Brown
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service....
...chris samwell
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Ordering was very easy to do as was payment. The price of the product was excellent as was the delivery charge of only £12.00. The goods arrived earlier than the anticipated date. Overall excellent....
...IAN BROWN - LOCHY CARAVAN PARK LTD
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help...
...Michael Chessman
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more reviews... |
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