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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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excellent, prompt service will definitely use this company again...
...Aphro McCullough
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied....
...S OGUNGBOLA
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you...
...M.Kinnear - A.Kinnear
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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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Fantastic service, next day delivery, very satisfied....
...Marian House Nursing Home
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Delivered on the day specified, the contact I received from you was second to none I was kept informed all the way through the order. The cheapest I have found anywhere for that toilet so I will be using you in the future. Thank you for an excellent service...
...Steve Hunsdon
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks....
...Dave H
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items....
...P Saujani
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more reviews... |
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