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Exceptionally efficient : web site order to delivery...
...AlixPartners Ltd
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended....
...Tim Mitchell
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...
...C Lord
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Good service. Very quick delivery...
...david daley
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I got the package, all right...
...Lajos Sándor - Heating Company Kft
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!...
...Brian Radbone
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Great service. Thanks....
...Ruslan Kabalin
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Good service ...
...mary beeny
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more reviews... |
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