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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.....
...Steve Wiskin Plumbing
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm....
...Farah Khan
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
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...barbara dyball
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub...
...Geoffrey Field
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!...
...Tahir Kiyani
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...
...Alan Downie
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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more reviews... |
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