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100% excellent service, fast, efficient and friendly would definately recomend and use again....
...John Garlick
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Order arrived on the day stated. Good service....
...Andrew Smith
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Good service thanks - kept me advised well on status of order. Goods packaged well....
...P H Lisle
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Great product, good communication and delivered on time - what more could you ask for...
...Nicola White
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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Thanks for delivering my order next day as promised - excellent service,
Best regards,
Doug Elliot...
...Doug Elliot
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne...
...wayne lomax
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended...
...Richard Metcalfe
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication....
...John Pearce
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