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Received item and happy with product, but delivery took ages. Thanks... ...Salvatore Bambino
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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Order reciieved thanks... ...Roger Morley
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Many thanks for efficient service... ...Mrs P Stewart
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien... ...Jacqueline Hodgson
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.... ...Paul Beardmore
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Would use again, kept informed at every step, and item received very well packaged... ...John Barrie
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !... ...Len Burton
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... ...Andrew Clack
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