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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!...
...Colin
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends....
...David Paterson
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Very good service, prompt delivery....
...Caverhill Cottages
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efficient service & delivery
thanks...
...F J Rogers
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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Great Service, just the right item, came on time. I will use Mytub again...
...Geoffrey Taylor
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Very efficient service! Delivery was made day after order was placed - Brilliant!...
...DONNA JENKINS
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Goods received as ordered and as per estimated delivery date. Thank you....
...Adrian Porter ta
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