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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub...
...Because I like It Ltd
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Product received and fulfilled all expectations.
Excellent help and service all round....
...Ronald Elliott
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done....
...david j copeland
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A perfect item with fast efficient delivery.communication and service excellent.thank you....
...MR PAUL KIME
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Great service as always.
Product as spec and on time....
...Greg Borgartz - Essex Wildlife Trust
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Thank you for the fast and efficient service I have received ,part fitted and in operation again ...
...Andrew russen - Beesmart dry cleaners
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item delivered promptly, really pleased with purchase and service...
...J SAMPSON
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Excellent service at good price - thank you....
...M.B.Services
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...
...Nicholas Farhi
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